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  5. Charles Electrical Ltd

Charles Electrical Ltd

Electricians. Charles Electrical Ltd has been vetted and approved by TrustATrader. Covering Essex . Surrounding Counties .

Membership number TT3257

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4.91 out of 5
113 reviews

  • Initial impression Initial impression: 4.93 out of 5.0
  • Punctuality Punctuality: 4.91 out of 5.0
  • Cleanliness Cleanliness: 4.87 out of 5.0
  • Quality Quality: 4.96 out of 5.0
  • Value Value: 4.9 out of 5.0
  • Overall opinion Overall opinion: 4.91 out of 5.0
  • 0 missed appointments in the past 6 months

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About Charles Electrical Ltd, Leigh-on-Sea, SS9 4PY

Charles Electrical Ltd was established in 1982, and has been growing from strength to strength ever since, by providing a first class service to all our customers. We are based in Southend-On-Sea, and cover all of Essex and surrounding counties.

We are here to undertake all your electrical needs, and as approved NICIEC members, our service is guaranteed to provide you with the safest solutions and the highest quality of work.

Our team are happy to undertake the following works, with 24 Hour call out service available:

Domestic work

  • Domestic rewires
  • Additional sockets/lights
  • Outside lights
  • Specialist installations to the clients requirements.
  • fire and burglar alarm wiring as part of a complete installation
  • Periodic Inspection Certificates

Commercial Work

  • Removal/rewiring to offices
  • Shops
  • Pubs
  • Warehouses
  • School etc
  • Flood lights and emergency lighting
  • Single and 3 phase work
  • Supply and fit or fit only

As you can see, we can carry out all your electrical requirements, and we are here to take your enquiries, give you helpful advice and answer all your electrical queries. Charles Electrical Ltd offer free, non obligatory quotes and estimates, and look forward to hearing from you today!

Please click on the following link to visit our website

Qualifications

  • Member of Trustatrader.com

Location

Leigh-on-Sea
Essex
SS9 4PY

Photos & videos

Insurance details

Type Combined Liability
Provider Covea
Verified 14th July 2022

Charles Electrical Ltd

Owned by Mark Keen
Limited company
Incorporated as from 4th May 2004
Verified on 11th May 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Associations

Reviews (113)

  • Average rating: 5.0 out of 5

    "I called Mark on a Friday morning and by Tuesday lunchtime the job was done! I left a message & he called me back very quickly and said he'd be in touch next week. He called on Monday to come on Tuesday and true to his word he was here when he said he would be. He fixed a longstanding problem with a bathroom downnlight and found the problem with a new light fitting. Personable and efficient. Would most definitely call on him again."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "I got this company off of Google yesterday as I needed a dual light switch to be re-wired I spoke to Mark Keen yesterday and he came today at 13.00 as agreed, he took his time to find out exactly what the problem was, he was confident friendly and came across as very honest and also very reasonable. I would have no hesitation in recommending him"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 1.67 out of 5

    "I had this guy around for 3 hours and still couldn't diagnose the fort with my storage heater charge me 264 pounds made me get a new meter amd still got the problem and also gave me incorrect advise problem remains"

    Trader reply: "On the 23rd November 8am had a call regarding storage heating board tripping out I explained to Michael that you can fault find yourself with turning only one on at a time, but he insisted I attend. I delayed my 1st job of the day for him. The storage heater board has no daytime supply so I rigged up a temp supply and tested all heaters which took 2 hours for which I charged £130plus vat. in that time, I contacted UK Power Networks to attend which they did to check his meter. They installed a new one FREE OF CHARGE. The next day he called again saying that the board had tripped again and said he wanted the main RCD tripped changed which I said I did not think this was the fault but he insisted. I charged £90 plus vat. The part cost £40.00 plus vat The next day he said its tripped again - accusing me of fitting a part which was not required. I attended again with a colleague for 1 and a half hours checking the loft as now he mentioned he had had problems with squirrels. We found nothing and the cabling tested okay, so he wanted me to fit a new cable. I said let’s disconnect the existing heater and I connected a new temporary heater to test the cabling. This was a Friday and I said I would pop back Saturday morning if it tripped out again. This visit of 1 and a half hours I did not charge and was going to pop back Saturday as well free of charge. Saturday morning, he text me and said that the heater and board did not trip out so must be the heater itself. He then asked for a quote to fit a new heater. I had 20 or so texts over this period of time which I responded to as soon as I could as I always do. He did not ask for a refund and I went well far and beyond to help the client out. I have been advertising with Trustatrader for 11 years with not one bad review, but I have realised I can’t help everyone, only 99.99 percent of my clients. This is a fair response from an honest tradesman. Please read my previous reviews the only advertising that I do is with Trustatrader.com. Regards Mark Keen On Behalf of Charleselectrical Ltd 07951040956"

    • Initial impression Initial impression: 3 out of 5.0
    • Punctuality Punctuality: 3 out of 5.0
    • Cleanliness Cleanliness: 1 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    "I couldn't recommend Mark and his team enough! From the initial walk-through for the quote to finishing the job, Mark gave us so much advice and highlighted things we hadn't even thought of to ensure we got the best outcome. They have been so flexible with timings as we had some delays with other trades and always a pleasure to deal with. The quality of the work has been excellent throughout. We will 100% go to Mark for all future electrical work (big or small!)"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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