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  5. Centrona Gas

Centrona Gas

Plumbers. Centrona Gas has been vetted and approved by TrustATrader. Covering all of Lewisham Borough.

Membership number TT3314

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4.9 out of 5
271 reviews

  • Initial impression Initial impression: 4.94 out of 5.0
  • Punctuality Punctuality: 4.87 out of 5.0
  • Cleanliness Cleanliness: 4.94 out of 5.0
  • Quality Quality: 4.91 out of 5.0
  • Value Value: 4.87 out of 5.0
  • Overall opinion Overall opinion: 4.86 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Centrona Gas Services Ltd T/A Centrona Gas comes highly recommended for fast, tidy boiler and heating work across South East London. Customers repeatedly praise the team’s smooth communication and on-time visits—Harry is mentioned for talking people through booking and expectations, while Ben and John often “just cracked on,” keeping disruption to a minimum and leaving customers reassured with clear guidance afterwards. Whether it’s a same-day boiler fix, a power flush, new radiators, or annual servicing/CP12, the engineers are described as professional, friendly and thorough, with follow-up checks and careful explanations of thermostats and controls.

What Customers Say

  • Speed in emergencies: Reviews describe booking being handled quickly, with incidents like “no hot water with a toddler and a newborn” resolved within the hour after John found the fault, and cases where engineers were at the door “same day” or “within twenty mins.”
  • Tidy, respectful workmanship: Customers highlight cleanliness and care—engineers “didn’t leave a single bit of mess behind,” even hoovering up, and protecting floors during full system upgrades.
  • Clear communication & aftercare: Harry, Ellie and Rachel are praised for organising appointments, while Ben, John and others explain what they’re doing and “checked over the rest of the system for peace of mind,” with certificate turnaround noted as “landed in my inbox the same evening.”
  • 0 missed appointments in the past 6 months

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About Centrona Gas, Brockley

As boiler experts we specialise in boiler heating & hot water repairs, servicing and consultancy.

What we do....

On-demand services; experiencing problems with your boiler or central heating system? Simply pay per visit and gain added peace of mind (we do not charge an hourly rate). We also carry out boiler and central heating servicing, maintenance, consultancy, gas safety certificates, pre-purchase checks and boiler installations/replacement.

Service contracts; starting at just £6.95 per month we'll protect as much or as little of your boiler and central heating system as you like.

We specialise in...

  • BOILER COVER
  • ONE-OFF BOILER REPAIRS
  • BOILER SERVICING
  • GAS SAFETY CERTIFICATION
  • BOILER INSTALLATION/REPLACEMENT
  • POWER-FLUSHING AND MAGNACLEAN INSTALLATION
  • PRE- PURCHASE SURVEYS
  • WARM-AIR UNIT SERVICE AND REPAIRS
    ______________________________________________________
    GAS COOKER, HOB AND GAS FIRES
  • ONE-OFF REPAIRS
  • SERVICE
  • INSTALLATION
    ______________________________________________________
    PLUMBING
  • ONE-OFF REPAIRS
  • WATER/GAS LEAKS
  • PIPEWORK ALTERATIONS AND TIDY-UP

We're not the cheapest, we're not the most expensive but if there's one things for certain, we're always proud to do the job properly.

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Centrona Gas Services Ltd T/A Centrona Gas

Limited company
Incorporated as from 26th April 2010
Verified on 27th May 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Rhino Trade Insurance
Verified 9th December 2025
Brockley
London

Qualifications

  • CHAS Certified (29033105)
  • Gas Safe (No. 530601)
  • Environment Agency Waste Carriers License
  • Ideal Heating MAX Accredited
  • Worcester Bosch Certified in Gas Boiler Installation and Commissioning
  • Kamko Certified in Power Flushing

Associations

Reviews (271)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Finally bit the bullet and got the old boiler replaced and so glad we went with Centrona. Harry talked us through the booking and what to expect, then Ben and John turned up on the day and just cracked on. They were in and out in a day, kept the disruption to an absolute minimum, and even hoovered up before they left (my Mrs was very impressed with that!). Ben spent a good twenty minutes showing us the new thermostat and controls, made sure we knew how everything worked. House is toasty, hot water pressure is unreal, and the whole thing was way less stressful than I expected. Would 100% recommend these guys to anyone."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Very pleased with the service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Absolute legends. Woke up to no hot water with a toddler and a newborn. Rang Centrona in a bit of a panic and Harry somehow squeezed us in between jobs. John arrived that same afternoon, found the faulty pump in no time, and had the heating roaring again within the hour. He even checked all the radiators were heating evenly before he left. Cannot thank the whole team enough, Harry included for keeping everything organised behind the scenes. Lifesavers, honestly."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Honestly couldn't fault Centrona. Ellie sorted the booking super quick and John turned up exactly when she said he would. He serviced the boiler thoroughly, What a lovely bloke, really easy to chat to, and he didn't leave a single bit of mess behind. Price was fair too. Already saved their number for next time!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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