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  5. Centrona Gas

Centrona Gas

Plumbers. Centrona Gas has been vetted and approved by TrustATrader. Covering all of Lewisham Borough.

Membership number TT3314

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4.9 out of 5
281 reviews

  • Initial impression Initial impression: 4.95 out of 5.0
  • Punctuality Punctuality: 4.88 out of 5.0
  • Cleanliness Cleanliness: 4.95 out of 5.0
  • Quality Quality: 4.91 out of 5.0
  • Value Value: 4.88 out of 5.0
  • Overall opinion Overall opinion: 4.86 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Centrona Gas Services Ltd T/A Centrona Gas earns praise for fast, reliable gas and heating help—especially when homes are in a real bind. Reviewers repeatedly highlight engineers like John, Ben, Steve, and Gary arriving as promised (often “same day” or by “midday”), diagnosing issues quickly (faulty pumps, diverter valves and thermocouples) and getting systems back to working order with minimal disruption. Customers also love the tidy finish and clear aftercare, with CP12s and service paperwork landing the “same afternoon” by email, and guarantees of a mess-free visit.

What Customers Say

  • Punctual, responsive service: Customers describe booking and emergency response as smooth—“arrived within 45 minutes” with boiler pressure sorted, and Sunday call-outs fixed with parts fitted the next day.
  • Thorough diagnosis and good value: Engineers like Steve and John explain faults clearly and complete the right repair promptly, with pricing described as “very fair” and “no extras.”
  • Tidy workmanship and reassuring aftercare: Many mention clean installs and hoovering up before leaving, plus helpful guidance—radiators bled, boiler controls shown, and certificates delivered quickly by email.
  • 0 missed appointments in the past 6 months

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About Centrona Gas, Forest Hill

What we do....

On-demand services; experiencing problems with your boiler or central heating system? Simply pay per visit and gain added peace of mind (we do not charge an hourly rate). We also carry out boiler and central heating servicing, maintenance, consultancy, gas safety certificates, pre-purchase checks and boiler installations/replacement.

Service contracts; starting at just £6.95 per month we'll protect as much or as little of your boiler and central heating system as you like.

We specialise in...

  • BOILER COVER
  • ONE-OFF BOILER REPAIRS
  • BOILER SERVICING
  • GAS SAFETY CERTIFICATION
  • BOILER INSTALLATION/REPLACEMENT
  • POWER-FLUSHING AND MAGNACLEAN INSTALLATION
  • PRE- PURCHASE SURVEYS
  • WARM-AIR UNIT SERVICE AND REPAIRS
    ______________________________________________________
    GAS COOKER, HOB AND GAS FIRES
  • ONE-OFF REPAIRS
  • SERVICE
  • INSTALLATION
    ______________________________________________________
    PLUMBING
  • ONE-OFF REPAIRS
  • WATER/GAS LEAKS
  • PIPEWORK ALTERATIONS AND TIDY-UP
  • RADIATOR REPLACEMENT
  • ECONOMY 7 IMMERSION HEATERS
  • TOILET SIPHON REPAIRS

We're not the cheapest, we're not the most expensive but if there's one things for certain, we're always proud to do the job properly.

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Centrona Gas Services Ltd T/A Centrona Gas

Limited company
Incorporated as from 26th April 2010
Verified on 27th May 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Rhino Trade Insurance
Verified 9th December 2025
Forest Hill
London

Qualifications

  • CHAS Certified (29033105)
  • Gas Safe (No. 530601)
  • Environment Agency Waste Carriers License
  • Ideal Heating MAX Accredited
  • Worcester Bosch Certified in Gas Boiler Installation and Commissioning
  • Kamko Certified in Power Flushing

Associations

Reviews (281)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Our toilet was leaking from the base and we thought it needed replacing. Danny came out, had a look, and sorted it with a new seal in about 20 minutes. Charged very fair price and there was no mess left behind. Cannot fault the service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Boiler broke down on a Sunday morning. Rang Centrona expecting to wait days but the young man was round by midday. Diagnosed a faulty diverter valve, ordered the part and came back the next day to fit it. Proper job, no fuss. Great service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Needed a new radiator fitting in the spare room. Ellie sorted the booking quickly and Ben fitted it a couple days later. Pipework was routed neatly, no damage to the decor, and the price was what they quoted , no extras. Rare to find that these days. Chuffed."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "John arrived bang on time, was really polite, and got through both jobs quick. The gas safety certificate came through by email that same afternoon. Stress-free and straightforward. Would highly recommend."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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