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  5. Centrona Gas

Centrona Gas

Plumbers. Centrona Gas has been vetted and approved by TrustATrader. Covering all of Lewisham Borough.

Membership number TT3314

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4.91 out of 5
292 reviews

  • Initial impression Initial impression: 4.95 out of 5.0
  • Punctuality Punctuality: 4.88 out of 5.0
  • Cleanliness Cleanliness: 4.95 out of 5.0
  • Quality Quality: 4.91 out of 5.0
  • Value Value: 4.88 out of 5.0
  • Overall opinion Overall opinion: 4.87 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Centrona Gas Services Ltd T/A Centrona Gas comes highly recommended for fast, stress-free boiler and plumbing help, with customers praising engineers who “turned up bang on time” and “got the job done, no messing about.” From emergency call-outs to full boiler replacements (including a Worcester install and landlord gas certificates), the team focuses on clear explanations, tidy workmanship and getting systems back to normal quickly.

What Customers Say

  • Rapid response & punctuality: Customers report being booked in “without any hassle” and engineers arriving within the hour—often “within 4 hours,” or by midday on urgent breakdowns.
  • Thorough, high-quality workmanship: Reviews repeatedly mention careful checks and pride in the job, with CP12s delivered promptly and fixes completed after diagnosing issues like faulty pumps and diverter valves.
  • Friendly communication & value for money: Engineers such as John, Jess, Ben, Ellie, Steve, and Gary are praised for explaining repairs clearly, charging “fair” prices, and even leaving homes “spotless” or hoovered before they go.
  • 0 missed appointments in the past 6 months

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About Centrona Gas, Forest Hill

What we do....

On-demand services; experiencing problems with your boiler or central heating system? Simply pay per visit and gain added peace of mind (we do not charge an hourly rate). We also carry out boiler and central heating servicing, maintenance, consultancy, gas safety certificates, pre-purchase checks and boiler installations/replacement.

Service contracts; starting at just £6.95 per month we'll protect as much or as little of your boiler and central heating system as you like.

We specialise in...

  • BOILER COVER
  • ONE-OFF BOILER REPAIRS
  • BOILER SERVICING
  • GAS SAFETY CERTIFICATION
  • BOILER INSTALLATION/REPLACEMENT
  • POWER-FLUSHING AND MAGNACLEAN INSTALLATION
  • PRE- PURCHASE SURVEYS
  • WARM-AIR UNIT SERVICE AND REPAIRS
    ______________________________________________________
    GAS COOKER, HOB AND GAS FIRES
  • ONE-OFF REPAIRS
  • SERVICE
  • INSTALLATION
    ______________________________________________________
    PLUMBING
  • ONE-OFF REPAIRS
  • WATER/GAS LEAKS
  • PIPEWORK ALTERATIONS AND TIDY-UP
  • RADIATOR REPLACEMENT
  • ECONOMY 7 IMMERSION HEATERS
  • TOILET SIPHON REPAIRS

We're not the cheapest, we're not the most expensive but if there's one things for certain, we're always proud to do the job properly.

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Centrona Gas Services Ltd T/A Centrona Gas

Limited company
Incorporated as from 26th April 2010
Verified on 27th May 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Rhino Trade Insurance
Verified 9th December 2025
Forest Hill
London

Qualifications

  • CHAS Certified (29033105)
  • Gas Safe (No. 530601)
  • Environment Agency Waste Carriers License
  • Ideal Heating MAX Accredited
  • Worcester Bosch Certified in Gas Boiler Installation and Commissioning
  • Kamko Certified in Power Flushing

Associations

Reviews (292)

  • Average rating: 5.0 out of 5

    Review by

    on

    "We have used Centrona for our boiler servicing for several years and have always been very happy with the service plan. They are punctual, professional and knowledgeable, and the work is always carried out to a high standard."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Quick to respond to our call and managed to book us in without any hassle today. I would happily recommend this firm."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I had a water leak and they attended within 4 hours very pleased with the service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Very happy with your boiler cover plan. The engineer turned up in the hour, was friendly and courteous and took real pride in his work, fixed my tap in the en suite. The job was completed neatly and everything was checked thoroughly before he left."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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