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Centrona Gas

Plumbers. Centrona Gas has been vetted and approved by TrustATrader. Covering all of Greenwich Borough.

Membership number TT3314

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4.9 out of 5
277 reviews

  • Initial impression Initial impression: 4.95 out of 5.0
  • Punctuality Punctuality: 4.87 out of 5.0
  • Cleanliness Cleanliness: 4.95 out of 5.0
  • Quality Quality: 4.91 out of 5.0
  • Value Value: 4.88 out of 5.0
  • Overall opinion Overall opinion: 4.86 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Centrona Gas Services Ltd T/A Centrona Gas comes highly recommended for boiler care, repairs and installations across London areas such as Orpington, Penge/Beckenham, Greenwich, Bromley and Crofton Park. Customers repeatedly highlight punctual arrivals and “turn up when they say they will” service, with engineers like Steve, John, Ben and Gary praised for fixing issues quickly and working neatly—“clearing everything up after” and leaving properties “spotless”.

What Customers Say

  • Fast, reassuring response (especially emergencies): Many reviews describe same-day or urgent help, including “arrived within 45 minutes” and phone guidance to isolate safely, with John and Steve repeatedly mentioned for getting heating back on quickly.
  • Thorough workmanship and genuine fault-finding: Engineers are often credited with diagnosing the real cause—Steve spotting a “small gas leak on the meter” and fixing it on the spot, and John explaining issues clearly and completing safe checks before leaving.
  • Clean installs and standout aftercare: Boiler replacements and services are described as tidy and efficient, with Ben and John completing full installs “in one day” and even going the extra mile by bleeding radiators, balancing systems, and talking customers through new controls.
  • Good value and trust: Reviews frequently note “price was fair,” service-plan organisation, and the fact that engineers focus on solutions rather than pushing upgrades.
  • 0 missed appointments in the past 6 months

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About Centrona Gas, London

We are South East London’s 5-star 🌟🌟🌟🌟🌟 rated boiler specialists, with over 30 years of trusted expertise. We handle all boiler breakdowns, as well as plumbing and heating issues. Our services include, but are not limited to:

✔️ Boiler Fault-Finding Repairs
✔️ Next Day Boiler Replacements
✔️ Comprehensive Boiler Plans
✔️ Plumbing & Heating System Repairs
✔️ Unvented and Vented Hot Water Systems
✔️ Warm Air Service & Repair
✔️ Gas Cooker & Hob Installations
✔️ Gas Fire & Gas Appliance Servicing

Proudly serving the boroughs of Lewisham, Bromley, Greenwich, Southwark, Lambeth, and surrounding areas. Our friendly, professional team ensures top-notch service every time.

If getting it right the first time matters, call us now at 0208 181 8950 or visit our website for more information, and let’s see how we can resolve your problem.

Centrona Gas Services Ltd T/A Centrona Gas

Limited company
Incorporated as from 26th April 2010
Verified on 27th May 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Rhino Trade Insurance
Verified 9th December 2025
London

Qualifications

  • CHAS Certified (29033105)
  • Gas Safe (No. 530601)
  • Environment Agency Waste Carriers License
  • Ideal Heating MAX Accredited
  • Worcester Bosch Certified in Gas Boiler Installation and Commissioning
  • Kamko Certified in Power Flushing

Reviews (277)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Been using Centrona for over a year now on the Centrocare plan. Had them out twice for repairs and once for the annual service. Always the same quality , turn up when they say they will, do the work properly, and clear everything up after. Steve serviced the boiler last month and spotted a small gas leak on the meter that I never would have known about. Sorted it there and then. Worth every penny of the cover."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I had to call Centrona under my home emergency call out plan late on a Friday. Boiler pressure was through the roof and I did not know what to do. Steve talked me through isolating it safely over the phone and arrived within 45 minutes. Replaced the expansion vessel and showed me how to check the pressure gauge going forward. Genuinely lifesaving service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Had Centrona replace our old combi with a new Worcester. Ben did the full install in one day, left the place spotless, and took the old boiler away. You would never know they had been here except the hot water actually works now. Five stars."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Ellie was brilliant on the phone. Squeezed us in between jobs because my mum is elderly and the house was freezing. John turned up exactly when he said he would, changed the faulty pump, and bled all the radiators without me having to ask, I used to have to beg British Gas to do that! He was so patient showing my mum how to use the timer properly afterwards. She has not stopped talking about how polite he was."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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