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  5. Centrona Gas

Centrona Gas

Plumbers. Centrona Gas has been vetted and approved by TrustATrader. Covering all of Greenwich Borough.

Membership number TT3314

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4.91 out of 5
287 reviews

  • Initial impression Initial impression: 4.95 out of 5.0
  • Punctuality Punctuality: 4.88 out of 5.0
  • Cleanliness Cleanliness: 4.95 out of 5.0
  • Quality Quality: 4.91 out of 5.0
  • Value Value: 4.88 out of 5.0
  • Overall opinion Overall opinion: 4.86 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Centrona Gas Services Ltd T/A Centrona Gas consistently earns praise for turning stressful breakdowns into straightforward repairs. Reviewers highlight engineers who arrive exactly when promised—often the same day or within hours—such as John and Ben, who tackled boiler and heating faults, kept homes spotless, and even sent gas safety certificates by email the same afternoon.

What Customers Say

  • Fast, punctual attendance: Customers repeatedly mention “Turned up bang on time” and being there “within a few hours”, including Sunday call-outs where work started by midday and repairs were completed the “same day”.
  • Clean, tidy workmanship: Many comments stress no mess left behind—engineers “left the place spotless”, “hoovered up before they left”, and even “wiped his boots”.
  • Clear communication and reassurance: Engineers like Steve and John are praised for explaining the work—“explained everything he was doing”, “talked me through isolating it safely over the phone”, and outlining what to watch next.
  • Good value and no-pressure service: Reviews cite “Fair price”, quoted work “no extras”, and honest advice—such as Steve recommending a more economical full replacement rather than a quick fix.
  • Reliable service plans and CP12/landlord work: Long-term customers on the Centrocare plan mention they “always come out on time”, with thorough services and certificates landing quickly, including same-evening CP12/landlord certs.
  • 0 missed appointments in the past 6 months

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About Centrona Gas, London

We are South East London’s 5-star 🌟🌟🌟🌟🌟 rated boiler specialists, with over 30 years of trusted expertise. We handle all boiler breakdowns, as well as plumbing and heating issues. Our services include, but are not limited to:

✔️ Boiler Fault-Finding Repairs
✔️ Next Day Boiler Replacements
✔️ Comprehensive Boiler Plans
✔️ Plumbing & Heating System Repairs
✔️ Unvented and Vented Hot Water Systems
✔️ Warm Air Service & Repair
✔️ Gas Cooker & Hob Installations
✔️ Gas Fire & Gas Appliance Servicing

Proudly serving the boroughs of Lewisham, Bromley, Greenwich, Southwark, Lambeth, and surrounding areas. Our friendly, professional team ensures top-notch service every time.

If getting it right the first time matters, call us now at 0208 181 8950 or visit our website for more information, and let’s see how we can resolve your problem.

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Centrona Gas Services Ltd T/A Centrona Gas

Limited company
Incorporated as from 26th April 2010
Verified on 27th May 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Rhino Trade Insurance
Verified 9th December 2025
London

Qualifications

  • CHAS Certified (29033105)
  • Gas Safe (No. 530601)
  • Environment Agency Waste Carriers License
  • Ideal Heating MAX Accredited
  • Worcester Bosch Certified in Gas Boiler Installation and Commissioning
  • Kamko Certified in Power Flushing

Associations

Reviews (287)

  • Average rating: 5.0 out of 5

    Review by

    on

    "The plumber did a great job replacing our shower unit. He came out within a few hours. Really pleased with the service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Had Ben out to look at a faulty boiler. Turned up bang on time, diagnosed the issue straight away and had it sorted within the hour. Fair price too. Would highly recommend"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Absolutely chuffed with the service from Centrona. John came round to service our boiler and was spot on , explained everything he was doing, left the place spotless. Couldn't fault them at all. Will definitely be using again"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Turned up when they said they would, got the job done, no messing about. Our heating was playing up and Rich sorted it in no time. Would recommend."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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