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  5. Centrona Gas - The boiler specialists

Centrona Gas - The boiler specialists

Heating Engineers & Gas Fitters. Centrona Gas - The boiler specialists has been vetted and approved by TrustATrader. Covering all of Lewisham Borough.

Membership number TT3314

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4.91 out of 5
292 reviews

  • Initial impression Initial impression: 4.95 out of 5.0
  • Punctuality Punctuality: 4.88 out of 5.0
  • Cleanliness Cleanliness: 4.95 out of 5.0
  • Quality Quality: 4.91 out of 5.0
  • Value Value: 4.88 out of 5.0
  • Overall opinion Overall opinion: 4.87 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Centrona Gas Services Ltd T/A Centrona Gas comes highly recommended for fast, reassuring help with boilers and plumbing—customers describe smooth booking and engineers who “arrived bang on time” and got heating or hot water back quickly. From Sunday breakdowns and same-day boiler repairs by Jess and John to tidy radiator fitting, tap fixes and water-leak call-outs attended within 4 hours, the team is praised for clear explanations, fair pricing and leaving homes spotless.

What Customers Say

  • Speed and reliability: Call-outs are repeatedly described as rapid—“at my door by 11”, “within 45 minutes”, and even “came back the next day to fit it” after ordering a faulty diverter valve.
  • Clean, careful workmanship: Reviews highlight tidy installs and mess-free finishes, with engineers “left the place spotless” and even routing pipework “neatly” with “no damage to the decor”.
  • Professional communication and value: Customers like how engineers explain problems clearly (e.g., Harry and Steve diagnosing and fixing within the hour) and note pricing as “fair”, with gas safety certificates arriving “that same afternoon”.
  • Service plans and aftercare: The Centrocare and Centrocare plan for annual servicing and repairs is praised for punctual visits and thorough work—“always come out on time”—with follow-ups that add extra peace of mind.
  • 0 missed appointments in the past 6 months

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About Centrona Gas - The boiler specialists, London

We are South East London’s 5-star 🌟🌟🌟🌟🌟 rated boiler specialists, with over 30 years of trusted expertise. We handle all boiler breakdowns, as well as plumbing and heating issues. Our services include, but are not limited to:

✔️ Boiler Fault-Finding Repairs
✔️ Next Day Boiler Replacements
✔️ Comprehensive Boiler Plans
✔️ Plumbing & Heating System Repairs
✔️ Unvented and Vented Hot Water Systems
✔️ Warm Air Service & Repair
✔️ Gas Cooker & Hob Installations
✔️ Gas Fire & Gas Appliance Servicing

Proudly serving the boroughs of Lewisham, Bromley, Greenwich, Southwark, Lambeth, and surrounding areas. Our friendly, professional team ensures top-notch service every time.

If getting it right the first time matters, call us now at 0208 181 8950 or visit our website for more information, and let’s see how we can resolve your problem.

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Centrona Gas Services Ltd T/A Centrona Gas

Limited company
Incorporated as from 26th April 2010
Verified on 27th May 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Rhino Trade Insurance
Verified 9th December 2025
London

Qualifications

  • CHAS Certified (29033105)
  • Gas Safe (No. 530601)
  • Environment Agency Waste Carriers License
  • Ideal Heating MAX Accredited
  • Worcester Bosch Certified in Gas Boiler Installation and Commissioning
  • Kamko Certified in Power Flushing

Associations

Reviews (292)

  • Average rating: 5.0 out of 5

    Review by

    on

    "We have used Centrona for our boiler servicing for several years and have always been very happy with the service plan. They are punctual, professional and knowledgeable, and the work is always carried out to a high standard."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Quick to respond to our call and managed to book us in without any hassle today. I would happily recommend this firm."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I had a water leak and they attended within 4 hours very pleased with the service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Very happy with your boiler cover plan. The engineer turned up in the hour, was friendly and courteous and took real pride in his work, fixed my tap in the en suite. The job was completed neatly and everything was checked thoroughly before he left."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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