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  5. Centrona Gas - The boiler specialists

Centrona Gas - The boiler specialists

Heating Engineers & Gas Fitters. Centrona Gas - The boiler specialists has been vetted and approved by TrustATrader. Covering all of Greenwich Borough.

Membership number TT3314

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4.9 out of 5
281 reviews

  • Initial impression Initial impression: 4.95 out of 5.0
  • Punctuality Punctuality: 4.88 out of 5.0
  • Cleanliness Cleanliness: 4.95 out of 5.0
  • Quality Quality: 4.91 out of 5.0
  • Value Value: 4.88 out of 5.0
  • Overall opinion Overall opinion: 4.86 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Centrona Gas Services Ltd T/A Centrona Gas comes across as a team customers can rely on in urgent moments and day-to-day maintenance alike. Reviewers highlight fast, reassuring response times—like boiler help on a Sunday with a diverter valve sorted and fitted the next day, or emergency support on a Friday where Steve arrived within 45 minutes and even talked customers through isolating safely over the phone. Customers repeatedly praise engineers such as John, Ben, Ellie, Steve, Dave, Harry and Jon for being punctual, polite, and tidy, with excellent aftercare and documentation (including CP12s arriving by email the same afternoon).

What Customers Say

  • Speed and reliability (even weekends): Customers describe “round by midday” after a Sunday breakdown and call-outs where hot water was restored “within 20 minutes” or heating was “roaring again within the hour.”
  • Tidy, respectful workmanship: Many mention the team leaving homes spotless—“no mess left behind,” “even hoovered up,” and wiping boots—plus neatly routed pipework during radiator installs.
  • Clear communication and value: Engineers like Steve are praised for honesty and explaining parts and next steps, while bookings are managed smoothly by Ellie and the office, with “no faff” and fair, quote-matched pricing.
  • 0 missed appointments in the past 6 months

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About Centrona Gas - The boiler specialists, London

We are South East London’s 5-star 🌟🌟🌟🌟🌟 rated boiler specialists, with over 30 years of trusted expertise. We handle all boiler breakdowns, as well as plumbing and heating issues. Our services include, but are not limited to:

✔️ Boiler Fault-Finding Repairs
✔️ Next Day Boiler Replacements
✔️ Comprehensive Boiler Plans
✔️ Plumbing & Heating System Repairs
✔️ Unvented and Vented Hot Water Systems
✔️ Warm Air Service & Repair
✔️ Gas Cooker & Hob Installations
✔️ Gas Fire & Gas Appliance Servicing

Proudly serving the boroughs of Lewisham, Bromley, Greenwich, Southwark, Lambeth, and surrounding areas. Our friendly, professional team ensures top-notch service every time.

If getting it right the first time matters, call us now at 0208 181 8950 or visit our website for more information, and let’s see how we can resolve your problem.

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Centrona Gas Services Ltd T/A Centrona Gas

Limited company
Incorporated as from 26th April 2010
Verified on 27th May 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Rhino Trade Insurance
Verified 9th December 2025
London

Qualifications

  • CHAS Certified (29033105)
  • Gas Safe (No. 530601)
  • Environment Agency Waste Carriers License
  • Ideal Heating MAX Accredited
  • Worcester Bosch Certified in Gas Boiler Installation and Commissioning
  • Kamko Certified in Power Flushing

Associations

Reviews (281)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Our toilet was leaking from the base and we thought it needed replacing. Danny came out, had a look, and sorted it with a new seal in about 20 minutes. Charged very fair price and there was no mess left behind. Cannot fault the service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Boiler broke down on a Sunday morning. Rang Centrona expecting to wait days but the young man was round by midday. Diagnosed a faulty diverter valve, ordered the part and came back the next day to fit it. Proper job, no fuss. Great service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Needed a new radiator fitting in the spare room. Ellie sorted the booking quickly and Ben fitted it a couple days later. Pipework was routed neatly, no damage to the decor, and the price was what they quoted , no extras. Rare to find that these days. Chuffed."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "John arrived bang on time, was really polite, and got through both jobs quick. The gas safety certificate came through by email that same afternoon. Stress-free and straightforward. Would highly recommend."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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