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Centrona Gas - The boiler specialists

Heating Engineers & Gas Fitters. Centrona Gas - The boiler specialists has been vetted and approved by TrustATrader. Covering all of Lewisham Borough.

Membership number TT3314

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4.9 out of 5
281 reviews

  • Initial impression Initial impression: 4.95 out of 5.0
  • Punctuality Punctuality: 4.88 out of 5.0
  • Cleanliness Cleanliness: 4.95 out of 5.0
  • Quality Quality: 4.91 out of 5.0
  • Value Value: 4.88 out of 5.0
  • Overall opinion Overall opinion: 4.86 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Centrona Gas Services Ltd T/A Centrona Gas comes highly recommended for fast, professional heating and plumbing help, even at inconvenient times. Reviews mention engineers like John, Ben, Steve, and Gary arriving on time and getting to the root of issues quickly—whether it’s a boiler breakdown on a Sunday (diverter valve) or a leaking toilet fixed with a new seal in about 20 minutes. Customers also praise the tidy finish and clear communication, including CP12s and service paperwork landing by email the same afternoon.

What Customers Say

  • Punctual, responsive service: One customer said “John arrived bang on time” and another praised Centrona for squeezing them in and having an engineer at the door by 11.
  • Thorough, no-fuss repairs: Engineers diagnosed faults fast—like a faulty diverter valve and parts fitted the next day, or a thermocouple issue fixed “there and then.”
  • Clean work and great value: Multiple reviews highlight leaving no mess (including wiping boots and hoovering) and “no extras” pricing, plus fair charges for smaller jobs like tap repairs.
  • Clear paperwork and aftercare: CP12/certificates are described as arriving “the same afternoon,” with follow-up calls and advice on checking gauges and timers.
  • 0 missed appointments in the past 6 months

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About Centrona Gas - The boiler specialists, Forest Hill

As boiler experts we specialise in boiler, heating & hot water repairs, servicing and consultancy.

What we do....

On-demand services; experiencing problems with your boiler or central heating system? Simply pay per visit and gain added peace of mind (we do not charge an hourly rate). We also carry out boiler and central heating servicing, maintenance, consultancy, gas safety certificates, pre-purchase checks and boiler installations/replacement.

Service contracts; starting at just £6.95 per month we'll protect as much or as little of your boiler and central heating system as you like.

We are specialise in...

  • Boiler fault-finding repairs, servicing, installation and boiler cover
  • Power flushing and magnaclean installation
  • Plumbing repairs, water leaks, unvented cylinders and economy 7 immersion heater replacement
  • Cooker installation, service and repairs
  • We also work on gas fires, warm air units

Centrona Gas Services Ltd T/A Centrona Gas

Limited company
Incorporated as from 26th April 2010
Verified on 27th May 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Rhino Trade Insurance
Verified 9th December 2025
Forest Hill
London

Qualifications

  • CHAS Certified (29033105)
  • Gas Safe (No. 530601)
  • Environment Agency Waste Carriers License
  • Ideal Heating MAX Accredited
  • Worcester Bosch Certified in Gas Boiler Installation and Commissioning
  • Kamko Certified in Power Flushing

Reviews (281)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Our toilet was leaking from the base and we thought it needed replacing. Danny came out, had a look, and sorted it with a new seal in about 20 minutes. Charged very fair price and there was no mess left behind. Cannot fault the service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Boiler broke down on a Sunday morning. Rang Centrona expecting to wait days but the young man was round by midday. Diagnosed a faulty diverter valve, ordered the part and came back the next day to fit it. Proper job, no fuss. Great service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Needed a new radiator fitting in the spare room. Ellie sorted the booking quickly and Ben fitted it a couple days later. Pipework was routed neatly, no damage to the decor, and the price was what they quoted , no extras. Rare to find that these days. Chuffed."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "John arrived bang on time, was really polite, and got through both jobs quick. The gas safety certificate came through by email that same afternoon. Stress-free and straightforward. Would highly recommend."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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