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Centrona Gas - The boiler specialists

Heating Engineers & Gas Fitters. Centrona Gas - The boiler specialists has been vetted and approved by TrustATrader. Covering all of Lewisham Borough.

Membership number TT3314

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4.91 out of 5
292 reviews

  • Initial impression Initial impression: 4.95 out of 5.0
  • Punctuality Punctuality: 4.88 out of 5.0
  • Cleanliness Cleanliness: 4.95 out of 5.0
  • Quality Quality: 4.91 out of 5.0
  • Value Value: 4.88 out of 5.0
  • Overall opinion Overall opinion: 4.87 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Centrona Gas Services Ltd T/A Centrona Gas comes highly recommended for fast, hassle-free gas and plumbing help across the day—customers praise how the team is “quick to respond” and can often get engineers out “same day,” including emergency call-outs where an engineer arrived within “45 minutes” and attended a water leak within “4 hours.” Reviews repeatedly highlight punctual, professional engineers and tidy workmanship, from boiler fixes sorted “within an hour” to complete combi replacements (including one Worcester install) carried out in a single day with “the place spotless” and even the system checked thoroughly before leaving.

What Customers Say

  • Speed and reliability in emergencies: Customers report being “squeezed in between jobs” and having issues resolved quickly—“had someone at my door by 9 the next morning” and heating back “within 20 mins.”
  • Punctual, professional engineers: Engineers like John, Ben, Steve, Ellie, Jess, Dave, Gary and Rich are repeatedly described as arriving “bang on time,” diagnosing issues straight away, and explaining repairs clearly.
  • Clean, careful workmanship and aftercare: Many mention the team left no mess—“left the place spotless,” “hoovered up before they left”—with certificates arriving quickly (often by email the same afternoon) and follow-up checks for peace of mind.
  • 0 missed appointments in the past 6 months

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About Centrona Gas - The boiler specialists, Forest Hill

As boiler experts we specialise in boiler, heating & hot water repairs, servicing and consultancy.

What we do....

On-demand services; experiencing problems with your boiler or central heating system? Simply pay per visit and gain added peace of mind (we do not charge an hourly rate). We also carry out boiler and central heating servicing, maintenance, consultancy, gas safety certificates, pre-purchase checks and boiler installations/replacement.

Service contracts; starting at just £6.95 per month we'll protect as much or as little of your boiler and central heating system as you like.

We are specialise in...

  • Boiler fault-finding repairs, servicing, installation and boiler cover
  • Power flushing and magnaclean installation
  • Plumbing repairs, water leaks, unvented cylinders and economy 7 immersion heater replacement
  • Cooker installation, service and repairs
  • We also work on gas fires, warm air units

Centrona Gas Services Ltd T/A Centrona Gas

Limited company
Incorporated as from 26th April 2010
Verified on 27th May 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Rhino Trade Insurance
Verified 9th December 2025
Forest Hill
London

Qualifications

  • CHAS Certified (29033105)
  • Gas Safe (No. 530601)
  • Environment Agency Waste Carriers License
  • Ideal Heating MAX Accredited
  • Worcester Bosch Certified in Gas Boiler Installation and Commissioning
  • Kamko Certified in Power Flushing

Reviews (292)

  • Average rating: 5.0 out of 5

    Review by

    on

    "We have used Centrona for our boiler servicing for several years and have always been very happy with the service plan. They are punctual, professional and knowledgeable, and the work is always carried out to a high standard."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Quick to respond to our call and managed to book us in without any hassle today. I would happily recommend this firm."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I had a water leak and they attended within 4 hours very pleased with the service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Very happy with your boiler cover plan. The engineer turned up in the hour, was friendly and courteous and took real pride in his work, fixed my tap in the en suite. The job was completed neatly and everything was checked thoroughly before he left."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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