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  4. Heating Engineers & Gas Fitters in Forest Hill
  5. Centrona Gas - The boiler specialists

Centrona Gas - The boiler specialists

Heating Engineers & Gas Fitters. Centrona Gas - The boiler specialists has been vetted and approved by TrustATrader. Covering all of Lewisham Borough.

Membership number TT3314

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4.9 out of 5
281 reviews

  • Initial impression Initial impression: 4.95 out of 5.0
  • Punctuality Punctuality: 4.88 out of 5.0
  • Cleanliness Cleanliness: 4.95 out of 5.0
  • Quality Quality: 4.91 out of 5.0
  • Value Value: 4.88 out of 5.0
  • Overall opinion Overall opinion: 4.86 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Centrona Gas Services Ltd T/A Centrona Gas come highly recommended for fast, professional gas and heating work, with engineers often arriving promptly—even at weekends. Customers praised the way tradesmen like John, Ben, Steve, Danny, and Gary diagnose issues quickly (from a leaking toilet seal to a faulty diverter valve) and then sort the job with “no fuss” and “stress-free” service. Many also noted clear communication and excellent aftercare, including certificates landing by email the same afternoon.

What Customers Say

  • Punctual, responsive emergency help: Reviewers described Sunday call-outs and “proper job, no fuss,” including Steve arriving within 45 minutes and John answering promptly and fixing issues “there and then.”
  • Tidy workmanship and respect for homes: Customers repeatedly mention being “spotless,” “left no mess,” and even wiping boots; installations were completed efficiently with neatly routed pipework and clean finishes.
  • Clear explanations and good value: Engineers like Ben, Steve and John explained faults, showed parts, and offered fair pricing—while paperwork was handled smoothly, with gas safety certificates arriving “the same evening” by email.
  • 0 missed appointments in the past 6 months

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About Centrona Gas - The boiler specialists, Forest Hill

As boiler experts we specialise in boiler, heating & hot water repairs, servicing and consultancy.

What we do....

On-demand services; experiencing problems with your boiler or central heating system? Simply pay per visit and gain added peace of mind (we do not charge an hourly rate). We also carry out boiler and central heating servicing, maintenance, consultancy, gas safety certificates, pre-purchase checks and boiler installations/replacement.

Service contracts; starting at just £6.95 per month we'll protect as much or as little of your boiler and central heating system as you like.

We are specialise in...

  • Boiler fault-finding repairs, servicing, installation and boiler cover
  • Power flushing and magnaclean installation
  • Plumbing repairs, water leaks, unvented cylinders and economy 7 immersion heater replacement
  • Cooker installation, service and repairs
  • We also work on gas fires, warm air units

Photo gallery

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Centrona Gas Services Ltd T/A Centrona Gas

Limited company
Incorporated as from 26th April 2010
Verified on 27th May 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Rhino Trade Insurance
Verified 9th December 2025
Forest Hill
London

Qualifications

  • CHAS Certified (29033105)
  • Gas Safe (No. 530601)
  • Environment Agency Waste Carriers License
  • Ideal Heating MAX Accredited
  • Worcester Bosch Certified in Gas Boiler Installation and Commissioning
  • Kamko Certified in Power Flushing

Associations

Reviews (281)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Our toilet was leaking from the base and we thought it needed replacing. Danny came out, had a look, and sorted it with a new seal in about 20 minutes. Charged very fair price and there was no mess left behind. Cannot fault the service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Boiler broke down on a Sunday morning. Rang Centrona expecting to wait days but the young man was round by midday. Diagnosed a faulty diverter valve, ordered the part and came back the next day to fit it. Proper job, no fuss. Great service."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Needed a new radiator fitting in the spare room. Ellie sorted the booking quickly and Ben fitted it a couple days later. Pipework was routed neatly, no damage to the decor, and the price was what they quoted , no extras. Rare to find that these days. Chuffed."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "John arrived bang on time, was really polite, and got through both jobs quick. The gas safety certificate came through by email that same afternoon. Stress-free and straightforward. Would highly recommend."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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