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Apex Windows Ltd

Window and Door Manufacturers. Apex Windows Ltd has been vetted and approved by TrustATrader. Covering South of England.

Membership number TT5606

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4.92 out of 5
193 reviews

  • Initial impression Initial impression: 4.89 out of 5.0
  • Punctuality Punctuality: 4.92 out of 5.0
  • Cleanliness Cleanliness: 4.9 out of 5.0
  • Quality Quality: 4.95 out of 5.0
  • Value Value: 4.91 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0
  • 0 missed appointments in the past 6 months

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About Apex Windows Ltd, Luton

Apex Windows has been established since 1989.

We realise that having new windows, doors or a conservatory fitted to your property is not only a financial investment, but also something you should be happy with for many years to come. This is why we only use our own teams of experienced fitters, and back this up with a 10 year guarantee. We are also members of FENSA and the BFRC, so you can be assured that our products meet all current requirements regarding Energy Ratings and Building Regulations. Our double glazed windows have an Energy Rating of A+12 and our triple glazing an outstanding A++21. This means that we are able to offer you the highest quality windows with market leading energy efficiency, reducing your heating bills and making your home more comfortable.
We know we are in a very competitive market and our prices reflect this.
Unlike some companies in our industry, we operate a strict "no pressure" policy when it comes to our sales appointments. You can even visit our website and work out the price of your windows using our easy to follow price lists and calculators. We want you to be happy with your decision to use Apex Windows. All quotations are free and without obligation.

We are experienced and skilled at the following:-

  • Double glazed windows
  • Triple glazed windows
  • Composite front doors
  • Upvc front doors
  • Back doors
  • French doors
  • Patio doors
  • Bi-folding doors
  • Conservatories
  • Porches

We have friendly and experienced staff waiting to take your call.

Please mention Trustatrader when calling. Thank you.

Apex Windows Ltd

Limited company
Incorporated as from 7th March 2012
Verified on 12th March 2013
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider CRK
Verified 20th February 2024

Qualifications

  • Members of The Glass and Glazing Insurance Backed Guarantee Scheme
  • Most credit cards taken

Reviews (193)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Andy and Matt’s work this week in fitting our windows has been faultless, it’s been a fantastic effort. They have been punctual the whole week, working to tight deadlines in the cold and rain. They have transformed our house; we couldn’t ask for more. We are very appreciative of all their work and effort in a short space of time. I will recommend them to all our friends and family. Can’t wait to work with Apex Windows, Matt and Andy in the near future. Additionally, from Moyo saying a very big thank you, you’ve gone above and beyond normal expectations. When I first read some reviews on Apex, I almost decided against giving them our work. When Scott came in initially for Sales and presentation; his level of professionalism made me believe this was the company we would go with. So whoever is out there writing negative reviews for this company, you should come and see the work done for us to perfection with no single fault or complaint."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "An excellent service from start to finish. Prompt measuring, a clear pricing structure followed by a realistic lead time. Highly professional installers."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 3.33 out of 5

    Review by

    on

    "The sales people are straightforward and don't try to apply any pressure, which is great. The fitters were very nice - personable, professional, polite, and tidied up. Unfortunately, the office had ordered the wrong glass - they managed to replace this by day 3 of the installation, but this was the start of our problems... After the team left, we noticed that half of the glass units across the 7 windows in our house were scratched. We raised this issue immediately, but it took over 3 months (!) for Apex to install replacement glass. When they came to replace the scratched units - again, half of the glass was wrong. We had to wait ANOTHER 3+ months for them to replace the remaining glass. And they brought the wrong glass, again.... I raised a formal complaint and they got their act together, so 8 months after original installation, we now have scratch-free glass. The tradesmen were great - but the issues with damaged glass and the delays getting it fixed were unacceptable."

    Trader reply: "Thank for your feedback as it is very important to us. We would like to thank you for your kind comments regarding our sales staff & installers We would also like to take this opportunity to sincerely apologise for the issues that you experienced during and after your installation Unfortunately some of the glass was deemed sub-standard [for various reasons] This was because it was supplied by an alternative manufacturer who on this occasion did not meet our quality expectations on some of the glass We have since replaced any faulty glass by using our usual supplier We do understand your frustration with this long running issue and we now believe that it has been resolved to your satisfaction"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 2 out of 5.0
    • Overall opinion Overall opinion: 2 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "From start to finish this company we’re very good indeed. The project was to replace all our windows (15) and the back door. The salesman was straightforward, clear and friendly and unlike one of the bigger companies we initially dealt with, Apex did not bad mouth anyone else but simply listened to what we wanted and came up with a very competitive quote. The removal of the old windows and installation of the new took just two days and was carried out by Matt and Andy (brothers) with 25+ years of experience. They were excellent in explaining what would happen and then in carrying out the process as well as clearing up any mess and finally instructing us on best practice for operating and caring for the windows. In an area that is quite saturated with companies big and small, we could not recommend anyone more highly than Apex!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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