Looking for a better deal on your insurance? Get a quote
Become a registered trader - Join us



Anderson & Sons

Heating Engineers & Gas Fitters in London, SW6 7BP. Covering London

Membership number TT272

Don't forget! Please mention TrustATrader when you contact any of our trusted traders.

All TrustATrader members are checked and vetted!

4.35 out of 5
152 reviews

  • Initial impression Initial impression: 4.48 out of 5.0
  • Punctuality Punctuality: 4.34 out of 5.0
  • Cleanliness Cleanliness: 4.44 out of 5.0
  • Quality Quality: 4.44 out of 5.0
  • Value Value: 4.03 out of 5.0
  • Overall opinion Overall opinion: 4.35 out of 5.0
  • 1 missed appointment in the past 6 months
  • 11th Year Member

About Anderson & Sons - Heating Engineers & Gas Fitters in London, SW6 7BP

C Anderson & Sons LLP is a long established family business with more than 40 years in the plumbing and heating trade. Mr Anderson snr. has been an associated member of the Institute of Plumbing since 1982. The company is also Corgi registered (Corgi number 31077) and a member of the associate of the Plumbing and Heating Contractors (APHC).

Three other members of the family work full time at the company, Crawford Anderson Jr joined the company in 1999 and now takes an active role in the day and day running of the company along side senior manager and partner Martin Lynch.

Customer service is always our first consideration, and we only undertake work we can manage with total confidence. All Engineers are employed by C Anderson & Sons LLP and not subcontracted out. We also operate a very intensive apprentice programme for young people local in the area, and have our own in-house qualified operatives.

We offer a range of services this may include the servicing or repair or undertaking any emergency call outs:-

  • BOILERS
  • HEATING
  • PLUMBING
  • DRAINAGE
  • MAINTENANCE
  • LEAKS
  • BATHROOM
  • KITCHEN
  • ELECTRICS

We offer free advice and free quotes/estimates.

A job well done leaves a satisfied customer who will use our services again.

Call today to discuss your requirements with our friendly professional team.

Qualifications

  • Corgi Registered 31077
  • Member of Association of Master Plumbers
  • APHC Member
  • Institute of Plumbing Associate
  • Gas Safe Register
  • Member Of Trustatrader.com

Location

London
London
SW6 7BP

Insurance details

Type Plumbing Heating Engineers
Provider Aviva
Verified 24th September 2018

C Anderson & Sons LLP

Owned by Linda Anderson
Limited company
Verified on 4th July 2008
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Reviews (152)

  • Average rating: 1.33 out of 5

    "Used them to repair a boiler. Customer service extremely bad. They never stick to appointments. They never call back. Been quoted on the phone £114 for call out deposit, I have been charged £114 AND £50. Still waiting on explanation why. Fixed the boiler and I paid them in total £709, but power cut off two hours after they left. Several attempts to ask them to come back resulted in them giving me a new quote for additional works worth over £500. I never paid the deposit, but they still send an engineer round 10 days later unannounced and then charged my card on the same day unauthorised. A steep warning to everyone - do not use. I posted my job on another website and instead of Anderson's £540 quote, I received 5 quotes - from £95 to £240. Now making additional enquiries about this trader."

    • Initial impression Initial impression: 1 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 3 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 3.5 out of 5

    "Visit twice postponed , though we were notified each time by telephone. Intrusive use of mobile phones, tablets etc."

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 2 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Quality Quality: 4 out of 5.0
    • Value Value: 3 out of 5.0
    • Overall opinion Overall opinion: 4 out of 5.0
  • Average rating: 2.0 out of 5

    "Poor experience. Would not recommend. Appointment was cancelled and rescheduled by trader multiple times. The workman who came to service our boiler did so but another workman was then sent to fix our leaking tap (this meant a second call out charge), he was not able to fix the tap. We were then charged for work done both in our apartment and in our neighbours, the extra charge has now been refunded."

    • Initial impression Initial impression: 3 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 3 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 2 out of 5.0
    • Overall opinion Overall opinion: 2 out of 5.0
  • Average rating: 1.0 out of 5

    "Awful trader, do not use them! I used them to get my boiler fixed back in March. After missed appointments by them i finally got a second appointment for them to complete the work they had started. I'd been given a quote for the amount i was to pay for this. Upon arrival the engineers knew nothing of the work and did not have the tools for the job. It should have taken an hour to fix as quoted, but it ended up taking 3 hours in total because they had to go find the tools which took 2 hours! I was then charged for these 2 hours in conjunction with the 1 hour it took to do the work and the cost of materials on the quote was inflated. In total i paid almost 3 times the amount i was quoted! They did not apologise or resolve my complaint. I have since escalated this complaint with a hope to get this resolved as i am still due a refund."

    • Initial impression Initial impression: 1 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 1 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
Load more reviews
Back to top