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Anderson & Sons

Heating Engineers & Gas Fitters in London, SW6 7BP. Covering London

Membership number TT272

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4.37 out of 5
151 reviews

  • Initial impression Initial impression: 4.5 out of 5.0
  • Punctuality Punctuality: 4.36 out of 5.0
  • Cleanliness Cleanliness: 4.45 out of 5.0
  • Quality Quality: 4.46 out of 5.0
  • Value Value: 4.05 out of 5.0
  • Overall opinion Overall opinion: 4.37 out of 5.0
  • 1 missed appointment in the past 6 months
  • 11th Year Member

About Anderson & Sons - Heating Engineers & Gas Fitters in London, SW6 7BP

C Anderson & Sons LLP is a long established family business with more than 40 years in the plumbing and heating trade. Mr Anderson snr. has been an associated member of the Institute of Plumbing since 1982. The company is also Corgi registered (Corgi number 31077) and a member of the associate of the Plumbing and Heating Contractors (APHC).

Three other members of the family work full time at the company, Crawford Anderson Jr joined the company in 1999 and now takes an active role in the day and day running of the company along side senior manager and partner Martin Lynch.

Customer service is always our first consideration, and we only undertake work we can manage with total confidence. All Engineers are employed by C Anderson & Sons LLP and not subcontracted out. We also operate a very intensive apprentice programme for young people local in the area, and have our own in-house qualified operatives.

We offer a range of services this may include the servicing or repair or undertaking any emergency call outs:-

  • BOILERS
  • HEATING
  • PLUMBING
  • DRAINAGE
  • MAINTENANCE
  • LEAKS
  • BATHROOM
  • KITCHEN
  • ELECTRICS

We offer free advice and free quotes/estimates.

A job well done leaves a satisfied customer who will use our services again.

Call today to discuss your requirements with our friendly professional team.

Qualifications

  • Corgi Registered 31077
  • Member of Association of Master Plumbers
  • APHC Member
  • Institute of Plumbing Associate
  • Gas Safe Register
  • Member Of Trustatrader.com

Location

London
London
SW6 7BP

Insurance details

Type Plumbing Heating Engineers
Provider Aviva
Verified 24th September 2018

C Anderson & Sons LLP

Owned by Linda Anderson
Limited company
Verified on 4th July 2008
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Reviews (151)

  • Average rating: 3.5 out of 5

    "Visit twice postponed , though we were notified each time by telephone. Intrusive use of mobile phones, tablets etc."

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 2 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Quality Quality: 4 out of 5.0
    • Value Value: 3 out of 5.0
    • Overall opinion Overall opinion: 4 out of 5.0
  • Average rating: 1.83 out of 5

    "QUOTE £85 – 170 + VAT, charged £535 + VAT Booked this company to fix a toilet that would not flush. After plumber assessment I was phoned and given a quote of 1-2 hrs @ £85 per hour as while looking for the stopcock had now also identified a slight leak under sink and needed to replace small part there. Company called five hours later to inform me that original diagnosis wrong, now installed new taps and total cost billed immediately to credit card £642.00. Tenant informed me the plumber spent “inordinate amount of time doing nothing" as plumber’s van had broken down and he had to wait for parts, twice, as wrong part brought in first instance. None of this is denied by C Anderson during ensuing discussion. The bill itemises 5 hours of labour @ £85 + Vat per hour and £110 + VAT for "miscellaneous materials" and comes to £642.00. I am sure we subsidised the company for this broken down van. The sink is now leaking badly from a pipe underneath and can not be used."

    • Initial impression Initial impression: 2 out of 5.0
    • Punctuality Punctuality: 3 out of 5.0
    • Cleanliness Cleanliness: 3 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 2.0 out of 5

    "Poor experience. Would not recommend. Appointment was cancelled and rescheduled by trader multiple times. The workman who came to service our boiler did so but another workman was then sent to fix our leaking tap (this meant a second call out charge), he was not able to fix the tap. We were then charged for work done both in our apartment and in our neighbours, the extra charge has now been refunded."

    • Initial impression Initial impression: 3 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 3 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 2 out of 5.0
    • Overall opinion Overall opinion: 2 out of 5.0
  • Average rating: 3.5 out of 5

    "The engineer and electrician who completed the job were very polite/cheery/helpful/thorough/professional. However, the final amount we had to pay to complete the job was just over 30% more than was originally quoted."

    Trader reply: "Thank you for your feedback as its very important to us. We value your comments as customer service is our priority. During the boiler installation it is was identified there was an issue with the electrics which needed to be upgraded to suit the new appliance, these works were outside the scope of the original estimate. If you have any after sales questions then please do not hesitate to contact us,Kind regards *C Anderson and Sons LLP"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 3 out of 5.0
    • Quality Quality: 4 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 3 out of 5.0
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