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Anderson & Sons

Bathroom Fitters. Anderson & Sons has been vetted and approved by TrustATrader. Covering London

Membership number TT272

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4.45 out of 5
276 reviews

  • Initial impression Initial impression: 4.58 out of 5.0
  • Punctuality Punctuality: 4.47 out of 5.0
  • Cleanliness Cleanliness: 4.56 out of 5.0
  • Quality Quality: 4.53 out of 5.0
  • Value Value: 4.14 out of 5.0
  • Overall opinion Overall opinion: 4.42 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

C Anderson & Sons LLP comes highly recommended for responsive, professional plumbing and heating work, with customers praising engineers like Josh, Sarah, Sam and Abdul for clear explanations and excellent workmanship. Reviews mention fast attendance and smooth appointments (“Super easy and fast to make an appointment and fixed the issue in a few hours”), plus careful, tidy jobs—one customer noted the engineer was “very clean” and cleaned up afterwards. Across boiler, hot water cylinder, gas hob and shower repairs, clients highlighted competence even in tricky situations, such as getting heating working again and restoring hot water and heating efficiently.

What Customers Say

  • Fast, dependable service: Customers valued prompt scheduling and quick fixes, including “Super easy and fast to make an appointment and fixed the issue in a few hours” and an emergency out-of-hours arrangement that “saved the day”.
  • Professional communication & care: Multiple reviews praised engineers for explaining and checking everything, including “Josh was great. He explained and checked everything with me” and “He was polite, helped me understand what he was doing & why”.
  • High-quality workmanship across heating and plumbing: From boiler and heating repairs to a gas hob and shower leak, customers reported “Now we have a working kitchen again,” plus “very high standard” toilet work from Josh.
  • 0 missed appointments in the past 6 months

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About Anderson & Sons, London

C Anderson & Sons LLP is a long established family business with more than 40 years in the plumbing and heating trade. Mr Anderson snr. has been an associated member of the Institute of Plumbing since 1982. The company is also Corgi registered (Corgi number 31077) and a member of the associate of the Plumbing and Heating Contractors (APHC).

Three other members of the family work full time at the company, Crawford Anderson Jr joined the company in 1999 and now takes an active role in the day and day running of the company along side senior manager and partner Martin Lynch.

Customer service is always our first consideration, and we only undertake work we can manage with total confidence. All Engineers are employed by C Anderson & Sons LLP and not subcontracted out. We also operate a very intensive apprentice programme for young people local in the area, and have our own in-house qualified operatives.

We offer a range of services this may include the servicing or repair or undertaking any emergency call outs:-

  • BOILERS
  • HEATING
  • PLUMBING
  • DRAINAGE
  • MAINTENANCE
  • LEAKS
  • BATHROOM
  • KITCHEN
  • ELECTRICS

We offer free advice and free quotes/estimates.

A job well done leaves a satisfied customer who will use our services again.

Call today to discuss your requirements with our friendly professional team.

C Anderson & Sons LLP

Owned by Linda Anderson
Limited company
Incorporated as from 1st October 2008
Verified on 4th July 2008
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Type Plumbing Heating Engineers
Provider Aviva Insurance
Verified 16th September 2025
London
London

Qualifications

  • Corgi Registered 31077
  • Member of Association of Master Plumbers
  • APHC Member
  • Institute of Plumbing Associate
  • Gas Safe Register
  • Member Of Trustatrader.com

Reviews (276)

  • Average rating: 3.33 out of 5

    Review by

    on

    "A very expensive mistake. It took two months and nearly £3000 to replace a shower and retile the small area around it. This included waiting for a replacement chrome control that was damaged on installation and replaced. They tried to insist that you could hardly see the marks so it could be left insitu! There were multiple mistakes and corrections, and I am still not convinced about the quality of some of the work including the fact that the shower hose does not thread all the way to the top of the holder leaving ugly plumbing visible. It has taken four plumbers, a tiler and a site manger visiting over months to even get a working shower. they also had to come back and sort out the temperature valve as it only went from warm to very hot without a cold water option."

    Trader reply: "Thank you for your feedback. We value your comments, as customer service is our priority. We are sorry to hear you were dissatisfied with aspects of the service provided and appreciate you taking the time to share your concerns.We acknowledge the project took longer than anticipated. However, this was due to additional investigations, remedial building work, follow-up visits to ensure the installation was completed correctly and safely, delays in receiving the replacement part, and a period when we were unable to access the property while you were away on holiday. As a gesture of goodwill, we also completed additional work outside the original quotation at no extra cost, including repairing and repainting the bathroom ceiling. The shower remained fully operational throughout, with the remaining issue being cosmetic. If you have any questions or require any after-sales support, please do not hesitate to contact us."

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 3 out of 5.0
    • Value Value: 2 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Super easy and fast to make an appointment and fixed the issue in a few hours."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Very professional Josh was great. He explained and checked everything with me"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Arrived at the office of C Anderson, attended promptly to answer my questions regarding my thermostat."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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