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Alan the Gas Man

Heating Engineers & Gas Fitters. Alan the Gas Man has been vetted and approved by TrustATrader. Covering West Sussex and Surrey.

Membership number TT3539

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4.97 out of 5
77 reviews

  • Initial impression Initial impression: 4.96 out of 5.0
  • Punctuality Punctuality: 4.91 out of 5.0
  • Cleanliness Cleanliness: 4.95 out of 5.0
  • Quality Quality: 5.0 out of 5.0
  • Value Value: 4.99 out of 5.0
  • Overall opinion Overall opinion: 4.99 out of 5.0

Consumer feedback

Generated from the text of this trader's consumer reviews

Alan the Gas Man comes highly recommended for boiler repairs, servicing and installations, with customers praising his steady diagnosis and genuinely helpful approach—from fixing an emergency leak to replacing thermostats and fitting new radiators. Reviews highlight his speed and reliability too, including one customer who left a message “in the middle of the night” and found him there “first thing the next morning”, with the problem sorted shortly after.

What Customers Say

  • Prompt, dependable response: Customers describe Alan as “prompt, friendly and efficient”, and on emergency calls he’s turned up quickly and got things back on track without delay.
  • Thorough troubleshooting & clear communication: Many mention him “determined to find the source of the issue”, explaining the works carried out and providing sensible quotes and timelines in advance.
  • Tidy, professional workmanship: Reviewers repeatedly note he’s “neat and completed the replacement quickly” and “always leaves the boiler area clean and tidy”, with the team (including Emma in admin support) delivering consistently courteous service.
  • 0 missed appointments in the past 6 months

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About Alan the Gas Man, Horsham

My name is Alan, and I'm Alan the Gas man! I'm your local professional tradesman, here to deal with all your heating and plumbing requirements throughout West Sussex and Surrey.

With over 15 years experience in the trade, I can provide you with the skilled and professional services you require when needing the safest solutions and the highest quality of work carried out in your home. With my Gas Safe Registration, and Certified by Logic, you know that your Gas and Plumbing works are in my safe hands.

Here's a list of my specialist services:

Boiler Replacements
Combi boiler installations
Landlord Gas Safety Certificates
Domestic Gas appliances installs and serving
General Domestic Plumbing Repairs & Replacements, taps, tanks, cylinders, pipes, radiators
Full Bathroom Installations including wet rooms
LPG Gas - both installation & repairs
Central Heating Repairs and modifications

If you are interested in any of my comprehensive services, or would like to speak to me about any of your requirements, please don't hesitate to contact me for friendly, professional advice.

Alan the Gas Man looks forward to hearing from you today, and don't forget to mention Trustatrader.com when you call!

Alan the Gas Man

Owned by Alan Stevens
Sole trader
Verified on 23rd August 2011
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider NFU Mutual Insurance
Verified 24th November 2025
Horsham
West Sussex

Qualifications

  • City & Guilds Plumbing Levels 1, 2 & 3
  • EEDH Certificate of Competence
  • Gas Safe Registered No: 518544
  • Logic Certified

Reviews (77)

  • Average rating: 5.0 out of 5

    Review by

    on

    "Our plumbing problem could have been due to several reasons, Mark was determined to find the source of the issue & sort it. Perhaps a new name the plumbing detective! Thank you, an annoyance I have lived for ages sorted, I couldn't be happier with the work & will definitely recommend your services."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "We have had the pleasure of hiring Alan on multiple occasions, from boiler repairs, boiler services and most receiving an emergency leak repair. We left him a message in the middle of the night and he was there first thing the next morning, with the problem fixed shortly after. I would highly recommend."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I’ve used Alan a few times now. Once for a boiler replacement, Hive thermostat replacement and a new radiator install. Always very friendly and professional."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I called Alan to arrange for a defective thermostat to be replaced and spoke to Emma, who helpfully arranged for Alan to attend after he finished another job in my area. Alan replaced the thermostat in about ten minutes and tested that the new one worked, along with a second thermostat on the 1st floor. I can't recommend Alan the Gas Man highly enough - 5 stars across the board 👍"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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