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AJ Willett Heating and Plumbing

Plumbers. AJ Willett Heating and Plumbing has been vetted and approved by TrustATrader. Covering Epsom and all areas within 10 miles.

Membership number TT15545

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4.96 out of 5
50 reviews

  • Initial impression Initial impression: 5.0 out of 5.0
  • Punctuality Punctuality: 4.98 out of 5.0
  • Cleanliness Cleanliness: 4.96 out of 5.0
  • Quality Quality: 4.96 out of 5.0
  • Value Value: 4.92 out of 5.0
  • Overall opinion Overall opinion: 4.96 out of 5.0
  • 0 missed appointments in the past 6 months

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About AJ Willett Heating and Plumbing, Epsom

Often, it is hard to find a plumber near you, particularly in the case of an emergency. AJ Willett Plumbing & Heating has been providing trusted, rated local plumbing services in and around Epsom for over 28 years, offering reasonable call-out fees and high standards of service.

At AJ Willett Plumbing & Heating we possess excellent knowledge and experience and are known for our reliability and expertise across all plumbing and drainage services. We are happy to undertake all plumbing jobs no matter how big or small and offer the same high standards to every customer. Whether you are looking for domestic or commercial plumbing services we are happy to help and will provide you with a no-obligation quote.

We are proud of the work that we do and in order to ensure best practice we are members of the following professional body:

GAS SAFE

At AJ Willett Plumbing & Heating we cover most domestic and commercial plumbing services including the following:

  • General Plumbing
  • Power Flushing
  • Water Softeners
  • Landlord Gas Safety certificates
  • Central Heating Maintenance
  • Central Heating Upgrades
  • Underfloor Heating Services
  • Radiator Installation
  • Unvented Systems
  • Hot Water Cylinders
  • Complete Bathroom Renovation / Installation
  • Kitchen Installation
  • Wetroom Installations
  • Leak Diagnostics & Repair
  • Radiator Draining
  • Blocked Drains and Toilets
  • Dripping Taps
  • Building Works
  • Extensions
  • Loft Conversions

We know that every customer is different and that you may have questions you want to ask before getting a plumber in. Our team is on hand to help you and will do their best to provide you with the guidance you need to get the job done.

If you would like advice or a free quote please get in touch with us, we will be happy to help.

Please mention Trustatrader when calling.

Insurance details

Provider Convex Insurance UK Ltd
Verified 4th January 2023

AJ Willett Heating and Plumbing

Owned by Anthony Willett
Sole trader
Verified on 26th March 2019
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Reviews (50)

  • Average rating: 5.0 out of 5

    "Tony serviced the boiler and will use him again for other jobs."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "Thank you Tony for replacing a borken diverter valve. We are tenants in a property where the owners refuse repairs and we had to employ a suitable plumber( adequately insured for the purposes of the tenancy) to do the work as the landlord is in breach of their obligations. all working, hot water so much more efficient. And thank you for putting with a vexatious estate agent who accused you of taking work from tenants. Please accept my apologies again for her behaviour."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "Superb! Shower died and Tony installed a new one, came when he said he was and was friendly and a total professional! He will be back....as Arnie would say!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 3.67 out of 5

    "Trader came and replaced my boiler fan within a day, which is quite an impressive speed. However he misdiagnosed a fault in the boiler and carried out some unnecessary work. He also tried to drain the waste pipe using chemicals but it had limited effects. He dropped one of his screwdrivers to my neighbours doorstep by accident, which caused a bit of confusion."

    Trader reply: "I received a call from the new client in the morning for boiler not working (no heating/hot water) I attended that same morning. On my arrival the client also asked me to look at his blocked drainage from the sink. I looked at this and identified that the blockage was further down the drain pipe under the floor. I recommended treating it with chemical in hope of it shifting all of the blockage but didn’t guarantee an outcome and explained that if this didn’t work, he would have to get a drainage company out. The client was happy for me to chemically treat the blockage. I then looked at the boiler and diagnosed a new fan, gave the client a price to supply and fit fan, which he accepted. Luckily a local branch had the fan in stock so I went and collected the fan and returned to the job with the fan and chemicals. I treated the blocked drain which improved the blockage and I recommended another chemical for him to use as I didn’t want to spend any more time on it as the client had already told me that he had no more money. I then fitted the new fan and the boiler fired up but was not circulating. I then looked into why the boiler was not circulating which included checking to see if the heat exchanger was blocked. I discovered that the client had turned all the radiators off. Once I turned them on the boiler worked fine. I’m not sure about the screwdriver. I haven’t noticed that I am missing any tools since that repair. Kind regards Tony Willett"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Quality Quality: 3 out of 5.0
    • Value Value: 2 out of 5.0
    • Overall opinion Overall opinion: 3 out of 5.0
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