AA Appliances
Domestic Appliance Repairs. AA Appliances has been vetted and approved by TrustATrader. Covering Hertfordshire, Bedfordshire, Buckinghamshire, Middlesex and North West London.
Membership number TT5838
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Register GuaranteeAbout AA Appliances, Hemel Hempstead, HP1 3PD
AA Appliances are a reliable and trusted domestic appliance company that have been established for over 25 years. We specialise in domestic appliance repairs new machine sales one of your appliances has suddenly broken down, we understand that you need someone reliable and prompt to help.
We cover all leading brands and have a very competitive pricing on all from labour to parts if required
Feel free to give us a call or just drop us an email
Based in Hemel Hempstead, we serve all areas of Herts, Beds, Bucks, Middlesex and NW London.
A small and friendly, family run repairs , we are experts in both electrical appliance repair new machine sales an. You can trust in a fast service delivered at a very competitive price.
Our thorough and skilled workmanship ensures a high quality finish and our dedication to excellent customer service means you'll always be left feeling happy.
How can we help you?
- Our clients include both domestic and commercial properties - we cater for household appliances as well as the larger jobs
- We are fully insured, for our extra peace of mind
- Priding ourselves on being honest and reliable, we will never let you down and always charge an affordable price
Please visit our website for further information on how we can help you.
Please contact us today to discuss your requirements or for free friendly, professional and helpful advice. We look forward to hearing from you.
Please mention Trustatrader when calling. Thank you.
Location
Hemel Hempstead
Herts
HP1 3PD
Herts
HP1 3PD
Insurance details
| Provider | Aviva |
|---|---|
| Verified | 17th August 2023 |
AA Appliances
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Associations
Reviews (130)
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Average rating: 4.83 out of 5
Mark
14th June 2023
"Steve was very quick to call back after the first phone call and was here within 24hrs to fix the appliance. It was an integral fault that required a special part that he sought and returned within 24hours. He even called again 24hrs later to check all was well following a long wash cycle, that was not sensible to stick around and observe. Very happy with his quick and thorough response."
- Initial impression Initial impression: 4 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Elaine
10th June 2022
"Fantastic service from start to finish"
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Roger
13th April 2022
"Lee came the next day. He identified the problem straight away, fixed it and even showed me what to do next time if the washer/dryer was blocked again. Would recommend Lee to anyone. Reliable, friendly and very efficient"
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 3.5 out of 5
Tai
2nd December 2021
"My Washing Machine was not draining. I contacted the trader and told him the problem, he ordered the relevant parts. He came a week later to fit the parts, all well and good. However he did not test the WM afterwards to see if it drained as I had disconnected it I tested it in the evening by pouring a jug of water in the powder drawer and ran a spin cycle (all as the trader suggested to do). The WM did not drain the water out. Contacted trader, he said he would pop back to check. He asked me to pay for only the parts in the mean time. I paid him the full amount parts and labour because I am a trusting person. However we waited weeks for him, initially saying he would come at the weekend, but then stopped replying to messages. Never came I watched a couple of videos to see what the problem could be, then removed the flexi drain pipe at the back, it was blocked. I unblocked it, re-fitted and all good now. I would have happily paid extra for a him to fit a new drain pipe if only he had checked"
Trader reply: "Thank you for your feedback, customer service is very important to us. The client rang me and asked to order a door seal and drain pump for his machine, I did this and went back and fitted the parts. The machine was not plumbed in as was being taken to another house for use so I wasn’t able to test it after fitting parts. He did contact me stating it was showing an error code OE and I did tell him it was likely the drain hose was blocked. He asked me to go back which I said I would but we just couldn’t agree when it would be suitable for both of us. Kind regards, AA Appliances"
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 2 out of 5.0
- Value Value: 3 out of 5.0
- Overall opinion Overall opinion: 1 out of 5.0