Every month, at Trust A Trader, we like to shine a light on one of our many local heroes: traders who go above and beyond to deliver outstanding service to their customers. This week, the spotlight is on windows, conservatories, and doors. Windows and doors say a lot about your home, and you. When it comes to bringing a little bit of light to your home, nobody does it better than April’s Top Work: House of Glass Ltd.
Based in Rochester, Kent, House of Glass is a family affair, run by a friendly team that is committed to helping their customers to get the best quality; no sales reps, no third parties, just a solid service that customers can trust. Conservatories are the show-stopper of any home, bringing light, warmth and an air of tranquillity. However, House of Glass’s services extend beyond conservatory installation. The team are there for all services glass, including French, bi-folding, and patio doors, UPVC windows, porches and sky lights.
House of Glass is FENSA certified and although they may have only been registered with Trust A Trader since September 2022 and verified in March this year, they have still gained an impressive 24 reviews and an unbeatable five-star rating.
Here’s what some of their customers have to say:
"These guys are brilliant, from quoting to office staff to fitters these guys all had great personalities and were an absolute joy to work with. Keep it up!" Mavis April 2023
"Another two windows done by House of glass. I’m once again delighted. A lot cheaper than other companies with workmanship and windows of the highest quality I could have wished for. No hard sales. Rebecca was very professional from start to finish. The two fitters were amazing too. No mess left and worked to a very high standard along with being happy and polite. I cannot recommend House of glass highly enough. I feel very lucky to have found such a wonderful company!" Anne, January 2023
"Friendly local company. No pushy pressurised sales pitch. Rebecca measured for replacement windows and emailed the quote later the same day. Installers very friendly and helpful laid down dust sheets from point of entry to work site, cleaned up after installation all completed within 3 hours. Would definitely use again should the need arise." Neil, October 2022
"From the initial meeting to get a quote, to the end of the day when the windows were fitted, our experience with House of Glass has been exceptional. The customer service is outstanding with no question too small and always a prompt and friendly response. The fitters were professional, polite and took great care of our home as they worked in and around it. We are very happy with our new windows and we will be using them again in the very near future, when we replace our front door. We can and will recommend House of Glass wholeheartedly - it has been a great experience working with them." Sharon, September 2022
If you live in or around Rochester and have decided that it is time to repair, replace or install new windows, doors or a conservatory, give the team at House of Glass a call. Dispense with the sales pitch and speak to real traders who pride themselves in providing you with the best. And don’t forget to say you saw them on TrustATrader.com.