5 Star Paving
Landscape Gardeners. 5 Star Paving has been vetted and approved by TrustATrader. Covering Leicester and all surrounding areas within 35 miles.
Membership number TT5550
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Register GuaranteeAbout 5 Star Paving, Leicester, LE3 1TG
5 Star Paving are a trusted, professional company with a great reputation to uphold and have 30 years experience in the trade.
We are based in Leicester and cover all surrounding areas within 35 miles.
We specialise in landscaping gardening, block paving and driveways. We guarantee a friendly, clean and tidy service and always aim to exceed your expectations.
Our comprehensive services include:
- Design service
- Turfing
- Lawn re-seeding
- Hard landscaping
- Block paving
- Garden maintenance
- Driveways
- Patios & paths
- Gates & brick walls
- Boundary walls
- Small brickwork
- Fencing
- Shed & playhouse bases
- Tree Surgery
- Hedge Trimming
- High Power Jet Washing
We offer free, non obligatory quotes and estimates.
If you are interested in any of our comprehensive services, please contact us for friendly professional advice on the design, construction and maintenance of your outdoor spaces. We can provide other services not listed above.
Thank you for your consideration, we look forward to hearing from you. Please mention Trustatrader when calling.
Location
Leicester
Leicestershire
LE3 1TG
Leicestershire
LE3 1TG
Insurance details
| Provider | Covea Insurance |
|---|---|
| Verified | 4th October 2023 |
5 Star Paving & 5 Star Roofing
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Associations
Reviews (107)
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Average rating: 4.0 out of 5
Rod Hopkins
19th February 2024
"came promptly to quote and started work the next day. A team of 4 worked for 7 hours and completed the work in a day. Didn't quite end up as planned but we are happy with it. There is some untidiness for us to clean but otherwise pleased with the job and have already recommended to a neighbour."
- Initial impression Initial impression: 4 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 3 out of 5.0
- Quality Quality: 4 out of 5.0
- Value Value: 4 out of 5.0
- Overall opinion Overall opinion: 4 out of 5.0
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Average rating: 5.0 out of 5
SAM
2nd February 2024
"Excellent trader. Came and gave us a quote as requested. Then came on time to complete the jobs. Not only he completed the job agreed - but did few extra works at no extra cost. Will be definitely be using him again."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Syeda
2nd January 2024
"Tom was really great, I was worried as I could see a wet patch coming through my bedroom ceiling so I panicked I called several companies Tom was the only one willing to come do a initial check free of charge day after New Year’s Day which was excellent. We booked him for that Thursday so two days later he reviewed the damage more thoroughly although I wished they went into the attic but I understand it may not be secure, it was completed within a few hours and he covered his shoes which is greatly appreciated as my house is covered in carpet. The leak hasn’t worsened since the repair which I’m so grateful for and feel it was worth the price as i have been concerned about the damage. I did have to wait a bit to receive the receipt but I understand he was busy with other jobs and was apologetic and polite about it and I received the receipt with guarantee of warranty I would recommend Tom and his team to others and will look for further advice in future with them. Thank you :)"
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 3.17 out of 5
Claire
13th September 2023
"• On the first day of the job, they didn’t tell us that they had arrived but tried to access our neighbours back garden (presumably to pass materials into our back garden, as ours has limited access) without permission from our neighbours. • When passing materials over the fence from our neighbour’s garden into ours, minor damage was caused to the fence and a plant pot was broken. • Minor damage was also caused to a separate fence when they transported materials in our garden. • To his credit, Tom acknowledged the damaged fences and plant pot and compensated us. • Part way through day 1, they left to get more materials. Seeing this, our neighbour locked the gate that grants access to their back garden. Upon the teams return and finding the gate locked, they jumped over the gate rather that coming to us or our neighbour to ask for access. Seeing this happen, our neighbour was understandably unimpressed."
Trader reply: "Thank you for your feedback as it's very important to us. We value your comments as customer service is our priority. We turned up on the agreed date and you were aware that we needed access to your garden. This was limited so we used, in part, your neighbours access which we assumed you had asked for permission for, knowing that the work was going ahead. There were a few scuffs to the top of some of the fence panels and we apologised straight away for the damaged plant pot and paid for it to be replaced. The work to your garden was as always completed to our usual high standard. Kind Regards 5 Star Landscapes"
- Initial impression Initial impression: 4 out of 5.0
- Punctuality Punctuality: 4 out of 5.0
- Cleanliness Cleanliness: 2 out of 5.0
- Quality Quality: 3 out of 5.0
- Value Value: 3 out of 5.0
- Overall opinion Overall opinion: 3 out of 5.0